Find the Top 5 Perfect Call Center Headsets Options in 2021

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 Call centers have evolved as a means of quickly addressing consumer needs and resolving their questions about any purchase or sale. 

Furthermore, it is known as a mixture of information exchange, consumer needs fulfilment, and business market share expansion.

However, managing work in contact centers is difficult due to the high volume of noise and the unsettling atmosphere.

The best call  best headsets can be used here to ensure that call center staff perform well.

Now the challenge is how to identify and choose the proper headset that provides everything from noise cancellation to durability and comfort.

office headsets


In addition, not all call centers are made equivalent. In a crowded and hectic calling environment, calls can be interrupted even more.

Hence, picking the  headsets for call canter agents is critical to increasing productivity and efficiency.

Table of Contents

Top 5 Call Centre Headsets Choices in 2021

  • Jabra Biz 2400 II
  • Plantronics Voyager Focus
  • Sennheiser CC 550 IP
  • Jabra Pro 930
  • Sennheiser SC 660

Wrapping Up


Top 5 Call Centre Headsets Choices in 2021

  • Jabra Biz 2400 II

The Biz headset from Jabra is a renowned product with simple controls, a loud mic, and HD speech clarity. This headset is excellent for all call centers searching for a pleasant, noise-reducing headset.

Jabra Biz 2400 II comes with a noise cancellation feature, a USB port, and an HD voice that makes listening easy for the customers.

Furthermore, Peak stop is an extra feature that assists the operators to filter out crackling noises and harsh panting.

The headset also has the answer and hang-up buttons, making it a popular choice among call Center operators.

  • Plantronics Voyager Focus

This amazing Plantronics headsets features active noise cancellation features for added comfort. These headphones include ear cushions that are easy to carry and can be used all day.

The crackling voices of a noisy area can easily be cancelled, and the sounds can be captured for clarity.

Furthermore, Plantronics' Voyager Focus headsets has a fantastic range of up to 250 feet for faster calling.


AVAYA headsets


  • Sennheiser CC 550 IP

Sennheiser headset provides excellent sound clarity in phone calls, making it comprehensive for call center operators and consumer service representatives.

Additionally, the noise elimination characteristic this headset offers diminish sound interference of any kind. The Active Gard functionality saves the headsets from any noise outbursts or sound stress.

  • Jabra Pro 930

It's a  best wireless headset for your home and office use that lets customers choose between mono and dual headset.

Users who purchase the less expensive variant of this headset will be able to perform phone calls from their laptops or workstations. People looking for connecting headsets to their smart mobile phones can rely upon the expensive Bluetooth headset model.

Overall, this Pro 930 from Jabra headsets can be a great choice for both experienced and beginner call center agents. 

JABRA headsets



  • Sennheiser SC 660 

The SC 660 is a corded headset offered by Sennheiser known for excellent use in offices and call centers. It also adds stereo sound and two earpieces, designed to meet sound quality and focus requirements, especially when client calls necessitate headsets.

This headset by Sennheiser also contains a USB connector, which allows making and accepting calls from any device.

Ultimately, this headset is ideal for all-day calling or client sessions. 

JABRA headsets


Wrapping Up

Buying quality headsets for office use or call center employees can be a daunting task. However, headsets are an essential component for any call center’s productivity and efficiency. This is why it's so important to discover headsets that are both reliable and comfy, as well as affordable.

So, take a look at all of the top headset alternatives available and make an informed decision. Do let us know your opinions or purchase journey in the comments sections below. Thanks for reading!!


Location: Australia

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