How to Choose the Right VoIP Headsets for Office?

A business of any scale cannot do without reliable telephone communications, regardless of the niche and staff in the office. Based on telephone communications, work is carried out with clients and partners. If earlier this had to be done on the basis of a landline telephone, which required an impressive cost of subscription support. With this technology, you can save on calls and get quality service. Overhead and monitor types of headsets are more suitable for a PC and laptop. The overhead type of device is distinguished by a large membrane size, convenient design, and adjustable headband. The user gets the opportunity to enjoy high-quality sound, which opens your favorite songs from a completely new perspective. The monitor type in sound quality can exceed even overhead headsets and miniature earbuds will not be able to compare with them at all. However, look at the following details on how to choose the right VoIP headsets for office: Choose the Right Corporate VoIP System While purchasing the VoIP headsets for office, it is worth to pay attention to which environment it will work. Despite the common similarities, there are various IP telephony systems. Many VoIP providers use open source code and allow you to use SIP phones but do not forget about the existence of systems that use their own development. Some such systems require the use of their own equipment exclusively and do not allow the use of telephones designed using open standards, codecs, and protocols. Where to Use There are various employees having their job responsibilities and functions. It is worth paying attention to whom the telephone is purchased. So, for a regular employee, a classic telephone with a minimum of possibilities is suitable, the secretary will probably need a telephone with a large number of lines and an expanded keyboard to quickly switch calls and monitor employee statuses. Call center employee will appreciate the compatibility of the phone with high-quality office headsets, warehouse workers and service staff will probably prefer wireless VoIP phones. The manager will be able to afford the use of a more expensive status device. Fortunately, now almost all manufacturers of VoIP phones present product lines that include employee phones and employee phones. Physical Characteristics Some industries require special phone features like weather resistance, increase the reliability vandal-proof, explosion-proof, etc. Some companies pay attention to the appearance of equipment like its color while others require the presence of special keys responsible for specific functions. Many companies focus on better sound quality when making communication through the headset or the built-in speakerphone. Functionality, Protocols, and Codecs Almost all modern phones have support for most telephone functions, such as voice mail, call forwarding or holding, call parking, conferences, etc. But when choosing a VoIP headset, you should pay special attention to the functionality that your telephone system or local network requires. This may be support for the call-center system or special encryption, the ability to work with remote notebooks or CRM system functions. Particular attention should be paid to supporting the necessary protocols and codecs. It is also important to pay attention to the support of codecs. And of course, do not forget about the high-quality localization of the phone. Pay Attention to Manufacturer Many telecom companies are representing different VoIP headsets for office along with numerous features and benefits. But how to choose the best brand for your office? Do not forget that this factor should not outweigh other characteristics like quality, capabilities and the price of new devices, which can be significantly better with phones from another manufacturer. Check with your VoIP provider, which manufacturers’ phones are recommended tested with this service. Different manufacturers, regardless of country of origin, provide different product quality. When choosing it is worth using the experience of selling companies or an integrator. Do not trust the various ratings and articles that can be ordered by the manufacturer. In addition, it is also recommended that you pay attention to specify how long the warranty for the device, the availability of service centers, including in your city. Cost Despite the many factors listed above, the most important criterion for any buyer is the price of the phone and an affordable budget. Even if the phone is suitable for all characteristics but the necessary budget is not allocated for its purchase. It means that you will have to choose a cheaper model, possibly with worse characteristics. Of particular importance is the price of buying a large number of phones to equip or re-equip an entire company. In this case, we need to accurately calculate the price of the phone based on the allocated budget. Bottom Line It is very convenient that the company number within the framework of Internet telephony can interact with the official website. A multi-channel number eliminates the need for office customers to wait long for communication with the operator. Some providers supplement the VoIP headsets service with a call center option. This technology offers great opportunities for organizing video conferences, presentations. The software makes it possible to control all incoming and outgoing calls made by office workers. The ability to blacklist numbers is another convenient feature of the VoIP headsets.